Blog

I’m launching a brand new community dedicated to learning Cloud Flow Automation, Custom Agents, and AI — all through the Low Code Power Platform. Whether you’re just getting started or you’re an experienced maker, there’s something here for everyone. Why I’m Building This Community I love sharing my knowledge and learning from others and I have spent a lot of time helping folk like you on forums, producing videos on my YouTube and as clients as a Cloud Solution Architect for Microsoft. ...

What if your AI chatbot could handle routine customer questions and seamlessly hand off complex issues to a live agent — all without the customer noticing a hiccup? That’s exactly what I’ll show you how to build in this post. Whether you’re a developer, customer support manager, or IT enthusiast, by the end of this guide you’ll have a fully working Copilot connected to Dynamics 365 Customer Service Workspace and embedded on your website for real-time agent transfers. ...

With the Office 365 connectors being retired, now is the time to move your Microsoft Teams automation to Power Automate. Whether you’re replacing old connectors or building from scratch, this post walks you through creating dynamic, real-time workflows using webhooks. In this blog post, we’ll explore a hands-on tutorial for creating dynamic, real-time workflows in Microsoft Teams, using webhooks and Power Automate. If you’re a Teams user or an IT pro looking to streamline tasks and improve efficiency, this guide is for you. Plus, I’ll show you how to overcome common challenges, like data loss prevention (DLP) policies, and secure your flows with app registrations. ...

What if I told you that most of the variables in your Power Automate flows and Power Apps don’t need to be variables at all? In this post, we’ll explore immutable variables — a technique that can dramatically simplify your solutions, reduce API calls, and make your logic cleaner and easier to maintain. This post builds on concepts demonstrated in the accompanying video, where we go beyond the basics to show you practical applications, performance benefits, and best practices. ...

Ever needed to programmatically delete files or folders from SharePoint? Whether you’re enforcing data retention policies, cleaning up processed files, or simply keeping your document libraries tidy, the Microsoft Graph API combined with Power Automate makes it straightforward. In this post, I’ll walk you through every step — from obtaining the right IDs to making the DELETE call. Why Automate File Deletion? There are several reasons why one might want to delete a SharePoint file or folder via the Graph API using Power Automate. Firstly, automating deletion can help maintain the organization and cleanliness of a SharePoint site, especially when dealing with temporary or obsolete files. Secondly, it allows for the enforcement of data retention policies by programmatically removing files that are past their retention period. Thirdly, it can be used to streamline workflows by deleting files that have been processed, reducing clutter and potential confusion. ...

If you’ve been using Apply to Each loops to export Power BI data into Excel, you know how painfully slow that can be. In this post, I’ll show you two much faster and more reliable methods — Graph API and Office Scripts — that will transform how you bulk-load data into Excel with Power Automate. Method 1: Using Graph API The first method involves using Graph API. It’s a premium licensed method that invokes an HTTP request to the Graph API. The Graph API requires the site ID, the file ID, and the dynamic range of the data. ...

Ever needed to bundle multiple files into a single zip from Power Automate or Logic Apps? Creating zip files programmatically in the cloud can be tricky — there’s no built-in action for it. In this post, I’ll show you how to set up an Azure Function that accepts base64 file content for an array of files and returns a compressed zip file. You can then store it in Blob Storage, send it to SFTP, attach it to an email — wherever you need it. ...

Have you ever had a service go down because an Azure App Registration secret expired without anyone noticing? Client secrets and key certificates come with expiration dates, and failing to renew them in time can lead to service disruptions and security vulnerabilities. In this post, I’ll walk you through a super efficient Power Automate flow that monitors your Azure App Registrations for expiring keys using the Graph API and XPath — without the nested loops and API overhead that most solutions rely on. ...

Living with heart disease brings challenges that are hard to fully appreciate until you’ve experienced them firsthand. In this post, I’m sharing my personal journey with AV block, amiodarone, and ultimately receiving a leadless pacemaker — in the hope that it might help someone else navigating a similar path. Please note that I do not have a medical background. Atrioventricular Block I was recently admitted to A&E after a faint and subsequently diagnosed with atrioventricular block. AV block refers to a condition where there is a delay or interruption in the transmission of electrical signals from the upper chambers (atria) to the lower chambers (ventricles) of the heart. This can result in a slower heart rate or even a complete block of electrical impulses, which can be dangerous and lead to symptoms such as dizziness, fainting, or heart failure. AV block and tachycardia are not directly related, and their treatments can be different depending on the underlying cause. I already had an ICD implanted in April 2020 after a suspected cardiac arrest caused by ventrical tachycardia (ventricular tachycardia is a fast heart rate that originates in the ventricles of the heart), whilst out riding my bike The unexpected diagnosis – ARVC and this was extracted and replaced by an S-ICD in February 2023 Living with ICD complications. ...

Can you encrypt and decrypt a string using Power Automate? My son challenged me with this question after covering the Vigenère Cipher in school, and I couldn’t resist building it. In this post, I’ll show you how to implement a full Vigenère Cipher in Power Automate — without a single Apply to Each — and there’s even a live version you can try yourself. What is the Vigenere Cipher? The Vigenere cipher was invented by Blaise de Vigenere in the 16th century. It is a method of encrypting alphabetic text by using a series of interwoven Caesar ciphers, with each letter of the plaintext being shifted based on a keyword. ...