AI

I’m launching a brand new community dedicated to learning Cloud Flow Automation, Custom Agents, and AI — all through the Low Code Power Platform. Whether you’re just getting started or you’re an experienced maker, there’s something here for everyone. Why I’m Building This Community I love sharing my knowledge and learning from others and I have spent a lot of time helping folk like you on forums, producing videos on my YouTube and as clients as a Cloud Solution Architect for Microsoft. ...

What if your AI chatbot could handle routine customer questions and seamlessly hand off complex issues to a live agent — all without the customer noticing a hiccup? That’s exactly what I’ll show you how to build in this post. Whether you’re a developer, customer support manager, or IT enthusiast, by the end of this guide you’ll have a fully working Copilot connected to Dynamics 365 Customer Service Workspace and embedded on your website for real-time agent transfers. ...

I wanted to explore just how good Microsoft’s AI services really are, so I set up Azure Cognitive Services to detect celebrities from Twitter photos and gauge their emotions. Here’s what happened when I pointed Face and Computer Vision APIs at #breakingnews tweets — and how I shaved 12 months off Bill Gates’ age. Microsoft gives you a 12 month Azure free trial and so I thought I would have a play with some of their Cognitive Services API’s. ...

Power Apps isn’t just for business workflows — it can be a brilliant tool for teaching kids to build their own mobile apps. In this post, I’ll share how my son and I built a sign language spelling app in Power Apps, inspired by a fantastic presentation from the PowerApps 4 Kids team. The PowerApps 4 Kids Workshop My kids and I attended a presentation by Rory Neary and Pieter Veenstra of www.powerapps4kids.com where Pieter’s son Leo did a demo of his Planet PowerApp live on Zoom. Rory then went on to demo a 5-minute PowerApp that kids could build using sign language gifs available on their GitHub. The solution used a text input field that was then split across a Gallery using a dynamic reference to the animated gifs held on GitHub. ...