PAD integration with ServiceNow made easy

Are you looking to build your first RPA solution for ServiceNow using Power Automate Desktop? I wrote a post about this recently and demonstrated how you can use PAD to close down your ServiceNow calls and potentially save yourself some admin time. I was then asked if I could do a video on how I built the solution. So, below you will find a 20 min walk through video demonstrating where I train PAD to log in to ServiceNow, search for an incident and update some of the key categories within the call. I then trigger the call from Power Automate as a Cloud Flow.

End to end build demo

If you would like to see how you can use PAD to automate your routine office tasks, please get in touch or leave your comments below.