In today’s blog, we’re diving into a key concept that will fundamentally change the way you approach variables in Power Automate and Power Apps: immutable variables. Whether you’re a seasoned developer or just starting your journey with Microsoft’s Power Platform, understanding when and how to...
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How to Integrate Copilot with Customer Service Workspace for Agent Transfers
In today’s fast-paced digital world, providing seamless customer service is essential for building and maintaining customer trust. Imagine the power of having an AI-driven chatbot capable of assisting customers, but also smart enough to transfer them to a live agent when necessary—all without missing a...
Continue reading...Unlock the Power of Power Automate: A Deep Dive into Teams Webhooks and Office 365 Connector Retirement
Are you ready to level up your Microsoft Teams automation? With the retirement of the Office 365 connectors, there’s never been a better time to dive into Power Automate and learn how to integrate powerful workflows into your everyday processes. In this blog post, we’ll...
Continue reading...Delete a file or folder with Graph API
There are several reasons why one might want to delete a SharePoint file or folder via the Graph API using Power Automate. Firstly, automating deletion can help maintain the organization and cleanliness of a SharePoint site, especially when dealing with temporary or obsolete files. Secondly,...
Continue reading...Create an Interactive Power Virtual Agent
Making your Power Virtual Agent more interactive is achievable using Power Automate. When the bot asks the end user a question, it can accept input (entities), pass these to Power Automate and then in return tailor a response, based on the outcome of your flow....
Continue reading...Create a draft Email in Outlook
Learn how easy it is to create a draft email in your Outlook Draft folder using Power Automate. Rather than send the email direct from Power Automate, let me show you a simple way to create a draft email. You can review, edit and send...
Continue reading...Error Handling – Power Automate
You have multiple flows, they run multiple times a day and then one starts failing. Power Automate will eventually notify you that your flow has failed a few times recently and that you should take a look but how about a proactive approach to error...
Continue reading...Microsoft List – Add Comment
If you are looking to automatically add comments to Microsoft List Items (or “SharePoint” List items) via Power Automate, you’ve come to the right place. In this article, I will show you how you can use the SharePoint Rest API to both post a comment...
Continue reading...Retrieve Array of SharePoint List Choices via Cloud Flow
Have you ever had the need to retrieve an array of Choices for a SharePoint column? There is a little known REST call to the SharePoint API which will allow you to retrieve such information and format in an array to use later in your...
Continue reading...If, Else If, Else in Power Automate Simplified
You know the logic, if a logical expression is met, perform an action or expression, else if it matches another expression follow that outcome, otherwise do the fall back option. How do you create this in Power Automate? Well, you could use the switch action...
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